Privacy Policy
How the Realm Protects Your Information
Last updated: 03-30-2026
1. Introduction
Guitar Genies LLC (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you access the Mystic Realm, including all courses, lessons, membership areas, and digital content (collectively, the “Service”).
By using the Service, you agree to the practices described in this Policy.
2. U.S.-Only Access
The Service is intended for residents of the United States.
We do not knowingly collect information from individuals outside the U.S., and non‑U.S. users are not permitted to create accounts or purchase memberships.
3. Information We Collect
We intentionally collect only the minimum information necessary to create and maintain your account.
Account Information
• Email address (required)
• Username (optional; may be any name you choose)
We do not require or store:
• Real first or last names
• Phone numbers
• Physical addresses
• Demographic information
Membership & Progress Data
To operate the Realm, we store:
• Membership status
• Course progress
• Quiz completions
• Lesson access history
This information is used solely to provide your membership experience.
4. Payment Information (Handled by Stripe)
All payments are processed securely through Stripe, a third‑party payment processor.
Stripe may collect:
• Legal name
• Billing address
• Payment method details
• Fraud‑prevention data
Guitar Genies LLC does NOT:
• Store your full billing information
• Store your credit card number
• Have access to your full payment details
All sensitive payment data is handled exclusively by Stripe in accordance with their security and privacy standards.
5. How We Use Your Information
We use your information only to:
• Create and maintain your account
• Provide access to membership content
• Track your course progress
• Process payments (via Stripe)
• Send essential account or billing notifications
• Improve the Service
We do not use your data for:
• Advertising
• Behavioral tracking
• Selling to third parties
• Data mining
• Targeted marketing
Your information stays within the Realm.
6. Cookies & Tracking
We use minimal, essential cookies required for:
- Login sessions
- Membership access
- Security
- Payment processing
Some of these functional cookies may be set by our secure third-party service providers (such as Stripe for fraud prevention and encrypted payment processing, or minimal, anonymized site-performance utilities). We do not use advertising cookies, third-party behavioral trackers, or analytics that identify you personally. Because the Service is U.S.‑only and does not track personal data for marketing purposes, no cookie consent banner is required.
7. Data Sharing
We do not sell, rent, or trade your personal information.
We only share data with:
• Stripe, for payment processing
• Service providers necessary to operate the website (hosting, security, backups)
These providers are contractually obligated to protect your data.
8. Data Security
We take reasonable measures to protect your information, including:
• Encrypted connections (HTTPS)
• Secure hosting
• Limited access to administrative systems
• No storage of sensitive billing data
However, no system is completely secure, and we cannot guarantee absolute protection.
9. Your Rights
You may request to:
• Update your email
• Change your username
• Cancel your membership
• Delete your account
To request account deletion or data removal, contact us at:
10. Children’s Privacy
The Service is strictly prohibited to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and discover that your child under 13 has created an account or provided us with personal information, please contact us immediately at [email protected], and we will promptly delete that information from our systems.
Individuals between 13 and 17 may access the Service only with the explicit consent and active supervision of a parent or legal guardian who has created the account on their behalf.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
12. Contact
For questions about this Privacy Policy, contact:
Guitar Genies LLC
Email: [email protected]